Occasionally, circumstances arise that prevent students from writing their examination on the date requested. When the unwritten examination is returned to Athabasca University, and you request to write at a later date, this is called a multiple examination. You may reschedule your examination by following these guidelines.
For each request to write, you must complete and submit an Examination Request Form. If you reschedule your new write date within 10 business days after your original write date, but not past your contract end date, you will avoid the multiple examination fee (examination rebooking fees may be assessed by your invigilator).
If you reschedule later, Athabasca University will charge you a non-refundable multiple examination fee. This fee is levied each time an exam is returned unwritten and is requested again. If you were scheduled to write your examination at a Athabasca University Athabasca, Edmonton, or Calgary office, you will be charged a non-refundable rebooking fee, provided the exam is written within 10 days.
Ensure that your invigilator is able to reschedule to the new write date. Your invigilator may assess a cancellation or rebooking fee; however, they are under no obligation to reschedule a new write date. Also ensure that the correct fee accompanies the Examination Request Form.
Multiple examinations do not apply to supplemental examinations, which are written as requested.
If you are unable to write your examination, your AU-approved invigilator must hold the unwritten examination for a period of 10 business days after the scheduled write date. Although it is expected that an approved invigilator will endeavor to accommodate rescheduling, they are not obligated to reschedule a new write date. Invigilators are under no obligation to accept an exam rebooking request from a student.
Unwritten examinations must be returned immediately after the expiry of the 10 business-day hold period. If the exam is not being written at one of the Athabasca University Athabasca, Edmonton, or Calgary offices, it is expected that the AU-approved invigilator will initiate the return process on the next business day following the expiry of the 10 business-day hold period.
Students must use the Multiple Exam Request process to request an alternate exam after an unwritten exam has been returned to AU, provided they are making their request within the specified deadlines.
AU Examination Locations
Students may re-book an exam at AU Calgary, AU Edmonton, or AU Athabasca to write the exam not later than the 10 business day hold period after their originally scheduled exam write date. A non-refundable exam re-booking fee will be assessed each time a student re-books an exam.
All re-booked exams must be requested and completed within the completion deadlines.
AU-Approved Invigilation Centres
Students must follow the rules and regulations of the AU-approved invigilator.
Information effective Sept. 1, 2020 to Aug. 31, 2021.
Updated November 30 2020 by laurab