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  The following fees are effective for students registering in courses after July 11, 2007, with a start date of Sept. 1, 2007 or later.

5.11 Refunds: Individualized Study Course

You may be eligible for a refund of tuition and the learning resources fee, less a withdrawal processsing fee, provided you formally withdraw from your individualized course according to the criteria described in this section. If you do not meet these criteria, and the criteria described in 5.11.4, there is no refund of tuition or learning resources fee.

To formally withdraw from a course, you must complete and submit a Course Withdrawal Request Form. This form is included in the Forms Package of your learning resources, online, or through myAU. If you print the online form, you must submit it by mail, hand, or fax (780.675.6174) to the University; an emailed withdrawal request will not be accepted. Refer also to Section 6.17.


Withdrawal Date (Individualized Study)

To be eligible for one of the refunds described below, you must formally withdraw from your course either before or within 30 days after the course start date.

The date of withdrawal will be the postmark on the envelope, the date of the online submission, or, if the form is hand-delivered or faxed (780.675.6174), the University date stamp.

             Athabasca University,
            Office of the Registrar,
            1 University Drive, Athabasca, AB, Canada
            T9S 3A3


Late Withdrawals (Individualized Study)

A refund will not be issued if you withdraw more than 30 days after your course start date.


Learning Resources Fee Refunds (Individualized Study)

Learning resources include, but are not limited to, texts, student manuals, study guides, reading files and/or other instructional materials such as software and access to online resources. This fee contributes to the development and procurement for any online resources which may be part of the course (some courses may be entirely online). This fee also covers packaging, shipping, and handling of learning resource materials. You may be required to purchase additional items to complement the course such as binders, calculators, home lab materials, etc., and these are your responsibility.

A refund of the learning resources fees will only be considered if you meet the course withdrawal criteria in 5.11.4, and the University receives the learning resources within 30 days of your withdrawal date.

You will not receive a refund for learning resources received by the University outside this time frame (late return). Note: all returned learning resources become the property of the University and will not be returned to you.

Include your full name, address, and student identification number with any returned learning resources. You are required to pay the postage on any returned materials.


Refund Levels (Individualized Study)

Refund A: Learning resources are returnable.

If you meet the course withdrawal criteria, the learning resources are able to be issued to another student (e.g., returned complete and unmarked, including any software packaging unopened) and the learning resources are received by the University within 30 days of your withdrawal date, you will receive a refund of tuition and the learning resources fee paid less the withdrawal processing fee*, for example,

$591 - *$100 = $491.

Return the Withdrawal Request Form (if you haven't submitted it already) along with the learning resources to

Athabasca University
Materials Management
Tim Byrne Centre
4001 Highway 2 South
Athabasca, AB Canada
T9S 1A4
Fax no: 780.675.6174

Refund B: Learning resources are non-returnable or late return.

If you meet the course withdrawal criteria and the learning resources are unable to be reissued to another student (e.g., marked, or some items are missing, or opened software packaging), or the learning resources are not received by the University within 30 days of your withdrawal date (late return),  your refund will be reduced by two deductions: the withdrawal processing fee* and the full learning resources fee**, for example,

$591 - *$100 - **$160 = $331.

Note: software cannot be reissued if its packaging or access code have been opened.

Keep your learning resources and submit the Course Withdrawal Request Form to

Athabasca University
Office of the Registrar
1 University Drive
Athabasca, AB, Canada
T9S 3A3
Fax: 780.675.6174

For more information about withdrawing from a course, and your academic records, please refer to Section 6.17.


Credit Balances (Individualized Study)

Credit balances on your account, except for students who receive financial assistance from the Alberta Student Finance Board (or another provincial program), will be refunded to you or credited to your sponsor, whichever is applicable.

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 • Information effective Sept. 1, 2007 to Aug. 31, 2008.
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