It is the learner's responsibility to register by the course registration deadline and ensure that all prerequisite requirements are fulfilled. If a learner registers in a course for which he/she is not eligible, the registration may be cancelled and the tuition fee—less the withdrawal processing fee—will be refunded.
The program is offered during three semesters each year. Learners participate in paced learning activities that require completion of course work on a fixed schedule. All course work should be completed during the semester periods. Extensions to these timelines may be granted, if circumstances warrant.
In exceptional circumstances, and where the course instructor concurs, learners may be assigned a grade of "Incomplete" (INC). This allows learners to take one additional month to complete and submit the course work. In order for learners to extend their course work, they must submit the course extension form and fee for approval. One month after the original course completion date, a final grade will be assigned to the course based on the assignments completed before that date. If no assignments have been submitted, a final grade will be assigned based on the course work received as of that date. Normally this will result in a grade of F being assigned.
Learners may withdraw from a course up until one month before the end of the session (refer to the current Academic Schedule). In order to withdraw from a course, students must submit a Graduate Course Withdrawal Form (PDF) to their program office. The date of withdrawal will be the date of the emailed form.
Learners who withdraw from a course any time after their course registration is finalized and up until the early withdrawal deadline (one month after the course start date) will have the record of registration deleted from their official transcript and will be refunded the course tuition less the Course Withdrawal Processing Fee. Course materials should not be returned as there will be no additional refund.
Learners who withdraw from a course after the first month of the course start date and before the last month of the course will have their official record and transcript indicate that they withdrew without credit, and without prejudice or academic penalty (W). No fees will be refunded for learners withdrawing after the first month of a course.
Learners may not withdraw from a course within 30 days of the final day of the course.
A learner will only be allowed to withdraw from a core course two times (non-medical) before being asked to leave the program. Continued enrolment and withdrawing from a course—in particular a core course—is interpreted as the inability to successfully meet the academic requirements of the program.
Learners, instructors, and faculty are required to abide by the Code of Ethics and the Standards of Practice of the Canadian Counselling and Psychotherapy Association.
Information effective September 1, 2020 to August 31, 2021.
Updated April 13 2021 by laurab